Returns & Exchanges

At Cartice, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless, hassle-free return experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.