Frequently Asked Questions
Everything you need to know about your Cartice shopping experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
How do I return a product that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing sizes true to size?
Most of our pieces follow standard international sizing. However, we recommend checking the detailed size guide on each product page for specific measurements and fit recommendations.
Which payment methods do you accept?
Cartice accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by region and are calculated during the checkout process.